Fraud and Spam Review Policy

At Inflato, we are committed to maintaining the integrity and transparency of customer reviews on our platform. To detect and deal with fraudulent or spammy reviews, we implement the following measures:

  • Automated Filtering: All reviews are scanned using advanced algorithms to identify suspicious patterns, such as repetitive content, multiple reviews from the same IP address, or excessive use of promotional language.

  • Manual Review Process: Our team manually investigates flagged reviews to ensure they meet our authenticity standards.

  • User Verification: Reviews submitted may be cross-checked with verified purchase data to ensure the reviewer has genuinely interacted with our products.

  • Reporting Mechanism: Customers and visitors can report reviews they believe to be fraudulent or inappropriate, and we act promptly to investigate these reports.

  • Zero Tolerance Policy: Fraudulent reviews, including paid or incentivized feedback, are removed immediately. Accounts associated with such activity may be suspended or banned.

For any questions regarding our review policy, contact us at support@inflato.co.nz.