Privacy policy
This Privacy Policy explains how Inflato ("we", "us", "our", or the "Site") collects, uses, and discloses your personal information when you visit or interact with our website (inflato.co.nz), use our services, or make a purchase (collectively, the "Services"). "You" and "your" refer to users of the Services, including customers, website visitors, or others whose information we may collect.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or for operational reasons. Updates will be posted on this page with the revised "Last updated" date. We may also take additional steps as required by law.
Information We Collect and How We Use It
To provide and improve our Services, we collect personal information from various sources. The type and scope of data collected depend on your interaction with us.
We may use this information to:
- Communicate with you,
- Provide and enhance the Services,
- Fulfill legal obligations,
- Enforce our terms,
- Protect our rights and the rights of others.
Types of Personal Information We Collect
1. Information You Provide to Us
You may provide the following when using our Services:
- Contact Details: Name, email, phone number, and address.
- Order Details: Shipping and billing info, payment confirmation.
- Account Info: Username, password, security questions.
- Shopping Activity: Viewed items, cart activity, reviews, loyalty points, referrals, gift cards.
- Customer Support: Any info you include in messages to us.
Some features may require you to provide certain information. You can choose not to, but that may limit your ability to access those features.
2. Information We Collect Automatically
We collect Usage Data via cookies and similar technologies. This includes:
- Device type, browser type, IP address
- Interaction with the Site (pages viewed, links clicked, time on page)
- Account activity and preferences
3. Information from Third Parties
We may receive data from service providers such as:
- Shopify, which powers our store
- Payment processors, who manage transactions
- Advertising and analytics partners, through tracking tools (e.g. cookies, web beacons, SDKs)
All third-party data is handled according to this Privacy Policy. See also: Third Party Websites and Links below.
How We Use Your Information
1. To Provide the Services
We use your information to:
- Process payments and orders
- Manage accounts and order history
- Arrange shipping and returns
- Notify you of transactions or updates
- Enable Shopify features across services (as outlined in Shopify’s Privacy Policies)
2. Marketing & Advertising
With your consent (where required), we may:
- Send marketing messages via email, SMS, or mail
- Show you tailored ads on our site and elsewhere
EEA Residents: These activities are based on our legitimate interest under GDPR Art. 6(1)(f).
3. Security & Fraud Prevention
We may use your info to detect and prevent fraud, abuse, or illegal activity. If you register an account, you are responsible for keeping login details confidential. If your account may have been compromised, contact us immediately.
EEA Residents: These activities are also based on legitimate interest under GDPR Art. 6(1)(f).
4. Support & Service Improvement
We use your data to:
- Respond to support queries
- Enhance your experience
- Improve our Services and maintain our business relationship
Cookies
We use cookies and similar technologies to:
- Operate and improve our Site
- Remember preferences
- Perform analytics
- Serve personalized ads
You can manage cookies via your browser settings. Note: Blocking cookies may reduce functionality.
We support Global Privacy Control (GPC) signals. If enabled, we treat it as a valid opt-out request. Learn more at: https://globalprivacycontrol.org
We do not respond to other “Do Not Track” signals.
More details: Shopify Cookie Policy
How We Share Personal Information
We may disclose your information under the following conditions:
| Reason | Recipients |
|---|---|
| Providing services | Vendors and service providers (e.g. Shopify, payment processors, IT and support providers) |
| Marketing | Business/advertising partners (with your consent) |
| Legal reasons | Law enforcement, courts, regulators |
| With your permission | Shipping providers, social media integrations |
| Business changes | Affiliates, mergers, acquisitions, reorganizations |
Personal Information Disclosure (Last 12 Months)
| Category | Disclosed To |
|---|---|
| Identifiers (name, email, phone) | Vendors, marketing partners |
| Customer records (billing, shipping info) | Vendors |
| Commercial info (orders, shopping activity) | Vendors, marketing partners |
| Internet/usage data | Vendors, analytics/marketing partners |
| Geolocation data | Vendors |
We do not use or share sensitive personal information without your consent.
“Selling” or “Sharing” of Personal Information
In the past 12 months, we have “sold” or “shared” the following categories of personal data (as defined under applicable laws) for marketing purposes:
| Category | Recipients |
|---|---|
| Identifiers | Marketing partners |
| Commercial info | Marketing partners |
| Usage data | Marketing partners |
You may opt out of this via cookie settings or through the GPC signal.
Third Party Links
Our Site may link to third-party websites. We are not responsible for their privacy or security practices. Please review their policies separately.
Interactions on third-party platforms (like social media) may be public. Use discretion when sharing personal information.
Children’s Data
Our Services are not intended for children under 13 (or the equivalent age of consent in your jurisdiction). We do not knowingly collect data from children. If we become aware of such collection, we will delete the information promptly.